The devices do show up in Intune, and they even respond to a wipe command. Lone and behold, it seems the MDM Authority was set to Office 365 MDM. 3. Adding printer drivers and printers using Intune and How do I avoid this message on trying to enroll with a How do I use this? sticky post. Prerequisites. iOS/iPadOS enrollment is set to use VPP tokens (as shown in the table below) but there's something wrong with the VPP token. Here is the link: By the way, this Intune Forum will be migrating to a new home onMicrosoft Q&A, please refer to thissticky If I setup a profile with User Affinity the ipad will pull down the profile no problem and from there I can install apps and manage the ipad. Looking up the record in Jamf and doing an Update Inventory/Send Blank Push most often helps it along and to complete. it is azure domain joined successfully. Labels: DEP Intune You . I did a device wipe and tested again but same thing happens. https://docs.microsoft.com/en-us/mem/intune/apps/troubleshoot-app-install. Microsoft Q&A! iOS 14.6 Causing Excessive Battery Drain, Heat Issues on iOS 15.2 is stuttering while rolling in apps. User has the correct policies. "We have fixed an issue on iPadOS 14, where Shared iPads could not complete enrollment and continue to show "awaiting final configuration from company". Tried to reinstall the iPad already, also tested with another iPad I have updated to IOS 14. The fix will be available in the October update of Microsoft Intune enabling you to successfully enroll Shared iPads running iPadOS 14.". However, when attempting to deploy Configuration Profiles and Compliance Policies to these devices, they would always stay stuck at "Pending". Apple says it is not a DEP issue. "You're using Office365 for device management, click here to add intune" . Everything appears to be okay in Intune for Active/ Health, etc. Please understand that for such kind of issue, the error logs is not enough to analyze and find the root cause, we may need more logs to analyze the whole process. Please contact your administrator. I have tried leaving the device on overnight, resetting to factory settings, connecting to iTunes for upgrades, creating a new enrollment profile and leaving everything default, and wiping the device from the Intune portal. Joined HotSpot. Nothing happens. "Intune" forum will be migrating to a new home on Moreover, Microsoft has acknowledged the issue and investigating the issue. Once the iPad joined the HotSpot, it bypassed all prompts and it went directly to Remote Management. I am getting stuck at "Configuring iPad" "Awaiting final . So we need to find the root cause of stuck issue at first. Tried on our Wifi network and with a mobile data connection, doesn't make a difference.. I ended creating a new global admin account, and logging into the Intune tenant with that separate account. now tested that a profile with sharedipad NO and all other settings identical, same ipad works, profile is deployed in a second, Microsoft Intune and Configuration Manager. Required install all devices 2. I've seen problems if you use Company portal as authentication method instead of the built in setup assistant for iOS on older versions, where Company portal wont download until the device is updated to a newer version. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then staff started bringing me iPad 2's, running IOS 9.3.5. "We have fixed an issue on iPadOS 14, where Shared iPads could not complete enrollment and continue to show awaiting final configuration from company. Anyone has also issues with DEP enrollment? The device eventually becomes compliant but the user is stuck with a notification to complete setup. If I setup a profile without user affinity then the ipad tells me it is being setup for Remote Management by my Organisation but then it gets stuck on 'Awaiting Final Configuration' and does not get past that stage no matter how long I leave it. I deployed 2 different Applications. Looks like this may be potentially and Intune\Azure issue. Create a profile and assign it to the device in the Enrollment Tokens area of iOS/InTune resync and wait about 5-10 minutes then retry, should take this time. received message: Awaiting final configuration (as usual) Received Location services prompt ( as usual) Also, the following app installation troubleshooting guide article that may be helpful. During initial setup your iPad communicates with our servers in the cloud, this process can take a while sometimes, depending on how many devices are being setup at any given time, it can also be affected if your device has been configured to not allow internet at home. same here, with ios 13 was working properly, 10 out of 23 devices got iOS 14 and it always stucks with "waiting for the final configuration", when shared ipad is chosen. Synced a few times, Performed a DFU restore on one device, factory restored through the phone on another device. ALso The Intune management extension is not installed. Your daily dose of tech news, in brief. They were picked up during the initial setup, were enrolled in Intune, and downloaded their configuration. What am i missing here to get it to work without user affinity? I have a support call logged but I wanted to find out whether anyone else has seen this error. 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Win32 application packaged with the IntuneWinAppUtil.exe, required install all devices, So the applications are stuck with status "Waiting for install status". Welcome to the Snap! 1 I am having an issue when Android phones are unable to get correct WiFi configuration policy from Intune. It is highly recommended to contact Apple support and collect some related logs to analysis as Intune isn't involved during restoring iCloud Backup. Restored in Apple Configurator. From your Hexnode UEM portal, go to Admin > Apple Business/School Manager > select Apple DEP > click the Sync with DEP button. Required install all devices 2. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Tried with macbook with Catalina and the last apple configurator, Tried with a macbook with Big Sur Beta and the latest beta version of Apple Configurator. See how Intune enables IT to configure and protect endpoints for better hybrid work experiences. Don't know if it was a bit over the top but I had to put both devices in recovery mode and reload the OS using itunes 1 Don't call it InTune. I got a new router at home last week, tried the setup again on mobile hotspot - same issue. Please understand that the issue occurs when the device restores from iCloud Backup. Microsoft Intune can enable the Shared iPad functionality, by integrating with Apple Business Manager (ABM), and adds on to that functionality by configuring policies and distributing additional apps. I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. It is better to create an online support ticket to handle this issue more effectively. Enable IT to deliver the best possible endpoint experience through zero-touch deployment; flexible, non-intrusive mobile application management; and proactive recommendations based on Microsoft Cloud data. This topic has been locked by an administrator and is no longer open for commenting. No Errors nothing On the client pc i checked with the Portal app if the device is managed by intune and it is. The Apple website has no issues for DEP in system status. https://docs.microsoft.com/en-us/intune/fundamentals/supported-devices-browsers. Configuring iphone - multiple devices stuck at "Awaiting Final Configuration from "Our Company Name" By the way, this Intune Forum will be migrating to a new home on. If the 'Shared IPAD' is set to 'Yes' it sticks on awaiting Configuration. Event-ID: 455MDM ConfigurationManager: Caller did not specify user to impersonate to. I went a few screens back to Wi-Fi and changed it to use my HotSpot. Nothing happens. I recently started enrolling our school-owned iPads into Intune through Apple School Manager. IOS 15.2 / iphone 13 pro / No notifications (99% of the iOS 15.2 Battery Drain (Lost 20% in 45 mins, iPhone 12 Pro), Ios 15.2 beta issue Messages apps is sloooow and laggy, Well, it's been fun guys. Still same issue.. tried different enrollment profiles in Intune. Using Intune for IPADS. Ensure that you have not enrolled the device in the MDM server using an enrollment method other than DEP. I'm running into the same issue tested on an iOS14 & iOS 13 device as well seems to be stuck too. Please remember to mark the replies as answers if they help. Anyone seen this issue before? While registering on DEP portal/ Apple Business Manager, you must have entered the information about the signing authority of your company, along with their designation and contact details. Here is the online support link and hope it helpful.https://docs.microsoft.com/en-us/intune/get-support#help-and-support-experience. Watch the video Microsoft Intune capabilities After changing to Intune all the things began to work.Office is installing automatically and also the Win32 application package and the Intune management extension is installed. WIndows 10 is up to date . Microsoft Intune Using Intune for IPADS. Check expiry and also look for any error displayed in red above the token. Replying to @DBBrook24. Apple will get in touch with them for verification over email or phone. Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) I have numerous devices stuck at 'Awaiting Final Configuration' after the Remote Management screen. #MDM #iOS #Intune #Enrolment. This happened to me yesterday with 2 iPads with intune. No Errors nothingOn the client pc i checked with the Portal app if the device is managed by intune and it is. Create an account to follow your favorite communities and start taking part in conversations. Sharing best practices for building any app with .NET. This allowed me to finish the enrollment and brought the iPad to a "usable" state, however Intune didn't apply any configuration, and none of the purchased Apps were successfully pushed to the device. Configuration Source ID: (5161931D-9A56-4C92-B242-8101C49CC735), Enrollment Name: (MDMDeviceWithAAD), Provider Name: (Policy), Command Type: (Add: from Replace or Add), CSP URI: (./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Receiver/Properties/Policy/FakePolicy/Version), Result: (The system cannot find the file specified.). If any other method is used, remove the device from management and reset your device to factory settings. Please leave it for 30 minutes to see . 1/2 Hi David, we checked the support queue and nothing currently flagged on our end. 1. We had been using it for Windows devices exclusively. PSWindowsUpdate used during pre-provisioning on 21H2, OMA-URI values to edit default data warning Android. To continue this discussion, please ask a new question. Azure AD Device Registration is supported on Windows, Android, and IOS devices 1 Plan for Information Protection Then the specialized engineers can help further with your dilemma Unable to enroll some computers to Intune "Already connected to your organization" / "Already being managed by an organization" Hi!. Awaiting Final Configuration from Customer Error We are still waiting for more information from Microsoft on this issue. ago Nothing else ch Z showed me this article today and I thought it was good. Reddit and its partners use cookies and similar technologies to provide you with a better experience. on the device. Note: the service release version is also changed to 2010, Microsoft Store for Business last sync 1/1/1970, Can't enable sync with Store for Business, Failed Can't find VPP license for app (0x87D13B95), Check the device compliance based on the Application installation Status, Windows Information Protection Microsoft Outlook to Personal Email. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. Win32 application packaged with the IntuneWinAppUtil.exe, required install all devices So the applications are stuck with status "Waiting for install status". On the device, open the browser, browse to https://portal.manage.microsoft.com, and try a user login. The device appears in the Intune console as an enrolled device but the devices get stuck on the Confirming Device Settings stage. Please understand that the issue occurs when the device restores from iCloud Backup. Press question mark to learn the rest of the keyboard shortcuts. 3. Just for your reference and hope it helpful. Remove the Intune Company Portal app from the device. The fix will be available in the October update of Microsoft Intune enabling you to successfully enroll Shared iPads running iPadOS 14." If I then change the profile back to User affinity and reset the ipad, it will run through fine. postfor more details. Content is actually restoring as I can see the device in Intune and I can see the company / personal apps Solution: Enrolling devices may fail due to an invalid . So we need to find the root cause of stuck issue at first. Before you can add devices you first need Setup Apple Business Manager with Intune.To perform the enrollment you will need a MacOS computer with Apple Configurator 2 installed and a cable to connect a device (e.g. Targetted user sid: (NULL) Result: (Unknown Win32 Error code: 0x86000022). involved during restoring iCloud Backup. in the evenlog devicemanagement-Enterprise-Diagnostics-Provider, there are some errors.Event-ID: 404MDM ConfigurationManager: Command failure status. It is highly recommended to contact Apple support and collect some related logs to analysis as Intune isnt My DEP devices will not setup today. If that fails, validate that the user's credentials have synced correctly with Azure Active Directory. I want to block all apps over age ten? No alerts. tnmff@microsoft.com. gets to Remote Management, I hit next and it gets stuck. When im trying to enroll a new iPad that's on IOS 14, its stuck on "awaiting final configuration from "company" ". same location. If I setup a profile with User Affinity the ipad will pull down the profile no problem and from there I can install apps and manage the ipad. I have been setting up device in Intune since February and had no issues. Here is the link: https://support.apple.com/ Mapping printers - There seem to be very few Press J to jump to the feed. 1. We invite you to post new questions in the "Intune" forum's new home on Anyone have an idea how to resolve the issue? In the Intune Portal in Tenant Administration my MDM Authority was set to Microsoft Office 365 and servicerelease 2009I did not get a message In the Intune portal to change the MDM authority to Intune and in my Azure AD MDM Intune was set. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. In this post I will use a Mac Mini and a Lightning cable to connect a first gen Apple SE to enroll in Intune. The following must be met or in place before you can start with the configuration: iPads needs to run iPadOS 13.4 or higher; . Solution It will sit at the Awaiting Final MDM Configuration screen, sometimes for a couple of hours, before moving on. There is no confirmation from MS that this is a Global Intune Service issue yet. I'm having problems with installing applications from Intune.After a Autopilot install the device is enrolled in Intune successfully and the device is compliant by policy. Is it valid? The Microsoft Intune MDM server needs to be configured within the Apple Business Manager, and the devices needs to be assigned to this MDM server . Cause There are two potential causes for this issue: There's a temporary outage with Apple services. Attempting to Restore from iCloud Backup. If rebooting the device does not help, do the DFU restore for the device. I changed the profile to "user affinity" instead of shared. Toggle Comment visibility. Find out more about the Microsoft MVP Award Program. Signed out of FMI and wiped. This allowed the profile to pull down. Each device needs a Profile, a Configuration Policy and Compliance Policy 1 Reply e1ysion 9 mo. Device #2 - DEP, was setup once as a loaner. I created an online support ticket and get a great help from Microsoft.!! Apple DEP all sorted and I can assign ipads via Apple School manager to Intune. Shared iPad, iOS 14.0.1 > Stuck at "Awaiting final configuration". Our first batch of iPads enrolled properly. For more information, please refer to the Computers can ping it but cannot connect to it. Office deployment , Microsoft 365 Apps for Windows 10 . Webinar: Exploring Societys Comfort with AI-Driven Orchestration, Explore Societys Comfort with AI-Driven Orchestration, https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-ios. Devices are brand new, in ABM. @Ingo StraerI'm having the exact same problem. iPhone, iPad, etc) to your Mac. Good luck with your new careers. We did the second setup with Apple watching and everything looked fine. I checkt if i accepted the latest agreement in business portal, but already accepted the last one last week. Awaiting final configuration from "Microsoft" Guided Access app unavailable. Current Visibility: Visible to the original poster & Microsoft, Viewable by moderators and the original poster, https://docs.microsoft.com/en-us/intune/get-support#help-and-support-experience. Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. If you have feedback for TechNet Subscriber Support, contact Then assign the enrollment profile again to the device and reboot it. Shared Device Mode - Shared Device Mode functionality is provided by Microsoft for iOS/iPadOS 13 and later. https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-iosOpens a new window. The Configuration is not available. Highly Frustrating! Well, I finally got it to finish, only to discover what you just stated. Is there some special setting that I need to set or avoid in Intune inorder for an older iPad to finish enrolling? Was there a Microsoft update that caused the issue? I cannot get to the next screen to enter company credentials. After erasing content & settings, the iPad requested the configuration from the MDM but has since been stuck on the "Awaiting final configuration from [Org Name]" screen. If i install the Intune management extension manually then my Win32 application is installing and installed successfully.But office is not installed. So Microsoft support changed something and after that there was a message when i went to the device enrollment page. Intune is in 'cloud mode' (non-hybrid) I have the following polices configured in Intune: Deploy root CA certificate (works OK) Deploy SCEP certificate (works OK) Deploy WiFi configuration (this is where the problem is) Things to note: The MDM is processing the enrollment of the device, but doesn't seem to be doing anything with it: mdm device-enrollment-program Share Improve this question Follow Device#1 - DEP, new device was never setup. 2. the DEP token for DEP enrollments - go to Devices > Enrollments > Other Enrollment Options > Apple Device Enrollment (DEP) > Tokens > Tokens. Attempting to setup as a new device, "Don't Restore" and I get the Remote Management prompt, Next and it gets stuck in the exact Apple DEP all sorted and I can assign ipads via Apple School manager to Intune. Intune Support Team @IntuneSuppTeam. 1. the APNs token - go to Setup > Services > Mobile Device Management : check the APNs expiry date. If the user fails to sign in, they should try another network. - disconnected from apple school manager as well. They made it through the initial "This iPad is managed by your organization, press Next to download a configuration" page, but then stopped on the next step, where the device states that it is "Awaiting final configuration from OurOrganization". I have tried different networks, Still the same :( . iOS 9 is not supported, you need to be on iOS 11 or later so that's probably the reason why without knowing exactly whats wrong. The final confirmation from your company is awaiting. Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. The devices do show up in Intune, and they even respond to a wipe command. Microsoft Q&A! Stuck Awaiting final configuration. They made it through the initial "This iPad is managed by your organization, press Next to download a configuration" page, but then stopped on the next step, where the device states that it is "Awaiting final configuration from OurOrganization". 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