Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Currys PC World. What is the salary like at Currys PC World? It's a truly depressing industry, so don't blame the sales person. In the case of your laptop, there's a good chance younger people come in and know exactly what they want tech-wise (like you did), whereas slightly older people might be a bit more flexible and open about what they want product-wise. Show more. This user rated Currys' affiliate marketing programs: Is this post inaccurate? Im also open to suggestions of other companies/places to work. WebHow much does Currys - Customer Service in the United States pay? Read More, Reviewed by: Retail Assistant in Manchester, England. There were several staff members dotted around the store. - Long days/hours on weekends and over Christmas, Hi there, Employees also rated Currys 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities. Today we have 25 active Currys discount code at your disposal. Hours are good, I worked on the tills and there wasnt much commission for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. Some managers would rather sales walk than help the customer. because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. No commission for commission work, No commission for commission workRead More, Reviewed by: Business Analyst (Current Employee), Rugby Store - Also: be more realistic about KPIs and sales targets. The key is not to apply a onesize fits all approach. This cookie is set by GDPR Cookie Consent plugin. can make for a bad time (true of any job of course), and required to work in peak hours but is understandable considering the type of job. Read employee reviews and ratings on Glassdoor to decide if Currys is right for you. WebEmployees also rated Currys 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities. Bonuses and, . We're glad to hear you enjoyed your teammates, and our flexi-hours. 16 however they tend to lean to people over 16 because of manual handling. If you are interested in longer term work, then you will be pleased to hear that around 1 in 10 staff that Dixons Retail recruits at Currys and other stores for Christmas are taken on as permanent staff after New Year. Thanks, Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh, Reviewed by: Software Developer in Bath, England (Current Employee), Everyone's in the same boat as you except mqnagement, Too many key targets These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Rugby Store - Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Currys PC World. She also silently recommended I looked at John Lewis or Argos or Amazon because theyve seemingly stopped stocking all of their HP laptops, which is what I was looking for. (Optional) Attach a photo with your reply. The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. Have questions about working at Currys PC World? KPI and sales targets are set far to high for anyone to realistically be expected to meet them. All answers shown come directly from Currys PC World Reviews and are not edited or altered. 214 Currys PC World reviews. The placement provided me with valuable experience of working with the staff in a busy store. Those items are deliberately kept low to get people in so the margins are proper tight.Like most places, it is the secondary spend where the company and staff make the cash. What people say about working at Currys. See Currys salaries collected directly from employees and jobs on Indeed. Sales Colleague - PCW in Bedford, England, Assistant Manager in Belfast, Northern Ireland, Retail Sales Associate in Banbury, England. Does Currys do student discount? 1.7m Product lifespans extended through repair. you do lots of things at the same time and the wages is poor. No commission for commission work, Reviewed by: Business Analyst (Current Employee), Rugby Store - I went to buy a TV from Curry's a few months ago (immediately returned as it was DOA, and got a replacement from John Lewis), and a really obnoxious sales guy tried to flog me the insurance. These cookies will be stored in your browser only with your consent. Do exo fares (zone ABC) work on STM buses? Update: we've found 1,155 more electronics stores like Currys that currently do affiliate marketing .css-nlq8ii{background-color:#ffebba;}Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. Had a similar experience in John Lewis a few months back. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Everything is decent apart from pay and no commission Nice employees and support normally from management Targets are well too high though especially with no commission . But today I was feeling different. The company are always looking at ways to save money which can make the day to day work somewhat difficult. We put our social purpose at the heart of what we do and are committed to operating a responsible business. The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. Have questions about working at Currys PC World? EE, Vodafone, O2 etc. What are other benefits and incentives like at Currys PC World? Customers and customers, Hi there, Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. They put in an incredible amount of pressure to sell their care plans that are unreasonably expensive and arent as good for something youd pay 200 pounds(their price) for. Lovely colleagues and fun when store is busy, even though you make bags for the company (I made 20k a week minimum) (Optional) Include a photo to illustrate your review of Currys' affiliate marketing. Jobs. Newer employees are quickly let go for failing to reach KPIs, whilst older employees remain despite failing those same targets. WebGreat pay, bonuses and incentives. Here I observed a number of interesting tidbits: the managers would occasionally walk over to staff and point them in the direction of other customers browsing at stuff. I would be interested to hear from anyone that has worked at these places or similar. WebNext to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees Hi There, No Commission even though you make bags for the company (I made 20k a week minimum) The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". Im 26 myself, so perhaps theres a rule about approaching younger people? the team at Dixons Carphone, Really great environment and the benefits/rewards are great, When budget cuts happen you get very little flexibility with your hours, Hi there, WebThese companies will give you an address in the United States to use for receiving packages. This rating reflects the overall rating of Currys and is not affected by filters. in their departments apart from how to sell extras and finance. and in my store we have a brilliant team who respect each other. The job was commission based so there was a Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. But it seemed that I had found what I liked, the girl I spoke to about the laptop offered to write down the details so I could look it up online. The most enjoyable part of the job was allowing customers to have a try at the gaming experience of the PSVR and making customers participate in a FIFA competition to win prizes. This rating has decreased by -1% over the last 12 months. Like most places, it is the secondary spend where the company and staff make the cash. My partner asked if they get commission and he was told no. What are annual and biennial types of plants? The average Currys salary ranges from approximately $16,432 per year for Sales Associate to $27,387 per year for Customer Service Representative. Next to impossible to get your 0.15% commission. Do dealers apply markups to factory orders? 31% Reduction in scope 1, 2 & 3 emissions against a 2019/20 baseline. Forcing Customers to buy products, If your female, you will never progress job level wise at this place, No Commission even though you make bags for the company (I made 20k a week minimum)Read More, Reviewed by: Sales Colleague - PCW in Bedford, England (Former Employee), Commission, holiday days, communication, perks, Commission, holiday days, communication, perksRead More, Reviewed by: Assistant Manager in Belfast, Northern Ireland (Current Employee), Pay rates, commission, team, peopleRead More, Reviewed by: Retail Store Manager (Current Employee), The people you work with are great Careers. The Care and Repair Plan is a con, but management value the sales of it far more than sales of product. AFAIK They don't much commision on the big ticket items. I used to work in sales myself a long time ago so whenever I have a sales encounter I do like to pay it forward when I can. Currys PC World Interviews. Interesting. Thank you for taking the time to leave us a review. So far Ive considered Currys/PC World and also a number of phone companies e.g. KPI and sales targets are set far to high for anyone to realistically be expected to meet them. All to make it harder to hit that and for them not having to pay you. From healthcare to discounts to development, plus life assurance, pension and a But yeah, you got absolute minimum wage and anything extra bonus wise came from the sale of extras such as cables, finance, warranties etc Poor sales person probably knew you didn't need it, but had to give the spiel anyway. Flexible hours, good management dependant on different stores and commission based pay. If you're lucky enough to be with some good people the days can be fun and enjoyable. For instance, the company has raised its sales targets by 4% this month, despite it being January, traditionally the quietest month for retail. Floor staff can be lovely. Steer clear from this job if you want something long term. It was a productice and fun workplace for work experience placement. Does Currys PC World offer a monthly bonus? Currys has an overall rating of 3.3 out of 5, based on over 4,072 reviews left anonymously by employees. the team at Dixons Carphone, Great place to work for part time employment if you are a student and need a job, Customers. Do Currys employees get commission? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer. We had a nice chat about the product I was looking at but when it was established this specific product wasnt in stock, there seemed to be no attempt to interest me in any other product which took me by surprise a little bit. There wasnt really much follow up, even after saying I wanted to buy a TV. About Dixons Carphone We also help them get the best out of their tech through our super helpful national network of local experts, Team Knowhow. Let us know the issue and our team will review and address it. WebNext to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh. Targets can be hard to achieve and frustrating. I probably wouldnt have been too interested in the additional products. Thanks, We recognise that having/adopting children is a very special time and as a Currys Colleague you are entitled to enhanced maternity/paternity and adoption pay. At Currys we provide Hybrid working opportunities, were not announcing that were going to go all digital. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Really great management and treat all employees equally. Press J to jump to the feed. He then said it wasn't insurance after all, but a "service plan". All to make it harder to hit that and for them not having to pay you. Here's how commission works in this stingy company: - 30% you receive automatically. I remember having managers creep up behind me whilst sat down selling something to listen in on whether I had tried to sell extras. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. These cookies track visitors across websites and collect information to provide customized ads. Next to impossible to get your 0.15% commission. Press question mark to learn the rest of the keyboard shortcuts. This rating has decreased by -2% over the last 12 months. Currys must operate a different lexicology to the rest of us since the link it provides to such care plans describes repair and replacement cover costing up to 499.99 for five years. I wasnt expecting someone to try and hard sell me a product but I expected a bit more of a follow-up. Join us on one of our two apprenticeship programmes, in logistics or technical repairs, and you can join this network of local experts. Management have their favourites who get away with all kinds. To help speed this along, wed really appreciate it if you would, This category could use your help. WebHorrible place to work with terrible management other then two managers Sales Assistant / Tills (Customer Service) (Former Employee) - London - 13 January 2020 Don't bother, Today I have emails from CURRYS saying my phone will be delivered by DPD 13.49 - 14.49 hrs today. Appalling service all round really. Analytical cookies are used to understand how visitors interact with the website. Become a verified brand rep for Currys and amplify your brand's voice on Knoji. We're glad that you found the work manageable around your studies. Salaries. The more you look like you know what you're doing, the less they will try and upsell you stuff. Lovely colleagues and fun when store is busy, even though you make bags for the company (I made 20k a week minimum) Steer clear from this job if you want something long term. Free Delivery or Reserve Online & Collect In-Store. You can see them cream there pants thinking about the shit they add on! At Currys we provide Hybrid working opportunities, were not announcing that were going to go all digital. Afterwards I went over to the TV section to admire the ridiculously large TVs. As a retail business, its very important that we are there when our customers need us to be whether thats visiting a shop, receiving a delivery or calling us. Post a Job Why do you have to swim between the flags? Overworked Since were more likely to buy online than in person and older people are more traditional buyers? The Care and Repair Plan is a con, but management value the sales of it far more than sales of product. Ah the old "insurance" they try and flog you. Companies. 4.0. Bonuses and, . As a retail business, its very important that we are there when our customers need us to be whether thats visiting a shop, receiving a delivery or calling us. electronics stores like Currys that currently do affiliate marketing. Busy and can be ridiculously under staffed. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. bad management who are unjust and some have been sexist. Bonuses and commission is really great. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. there are too many systems that needs to be all in one. I really enjoyed the work experience placement that I completed at Currys PC World. 3 How old do you have to be to work in Argos? Good pace working environment for the young, Learning people skills and how to deal with angry customers, Overworked under paid. the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. This cookie is set by GDPR Cookie Consent plugin. You will only survive in this place if you are good at sales A colleague of mine used to work for PC world but he quit because it's too stressful and he couldn't No Commission is a big downfall!! According to anonymously submitted Glassdoor reviews, Currys employees rate their compensation and benefits as 3.0 out of 5. I could spend forever humming and haring about whether its the best price or if it could go lower in a months time, so I said to myself if I find the right product Ill just say fuck it and go for it. Employee Referral 10%. The UK tech retailer is leveraging WeWorks All Access product to provide enhanced flexibility in this new era of working. What he did do was try to sell us credit (paying by card so not needed), pointless insurance (already covered by home and contents) and a three year warranty (pointless as Lenovo offer at least 12 months with the offer of an extension after that). Average Currys hourly pay ranges from approximately $11.00 per hour for Sales Associate to $27.34 per hour for Data Entry Clerk. I was a student at the time and they were fairly flexible with the hours, Ridiculous Targets 9 answers. Those items are deliberately kept low to get people in so the margins are proper tight. You will only survive in this place if you are good at sales For Employers. We appreciate your feedback and are happy to take a moment to reply. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. By offering the right ranges of products and services, we not only succeed in making our customers happy, we also achieve performance targets as well. Also managers only care about themselves most of the time. All to make it harder to hit that and for them not having to pay you. the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. The DOA TV was just the icing on the cake! This is an interesting perspective. I was stood in the computer section for at least 15-20 minutes before a staff member approached me and asked if I needed any help. My day would consist of preparing demonstration items to help push sales. Negative 10%. Hope youve found a much more rewarding job now. Knoji is a social discussion platform that's 100% free to use. It's easy to give in to that negative voice that chants "cant do it" BUT we lift each other up. These cookies ensure basic functionalities and security features of the website, anonymously. 103k Older male staff was making inappropriate comments about the girls in the store and took months for anything to be done about it but everyone knew and would make jokes. Found a TV I wanted to buy there and then but struggled to find a member of staff bothered about selling it to me. don't appreciate extra things staff go above and beyond to do. It took a manager to physically bump into me to ask me if I need anything or need help looking for anything. For instance, the company has raised its sales targets by 4% this month, despite it being January, traditionally the quietest month for retail. Rugby Store - But opting out of some of these cookies may affect your browsing experience. We're in our 50s but pretty tech savvy so had done our research and in fairness the sales assistant didn't try to push any other machine on us. Its Friday, Ive just been paid and Ive been thinking about trading in my old laptop for a new one for quite some time now. Does Currys have a direct affiliate program? Thanks, the team at Dixons Carphone. Forcing Customers to buy products, for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. In our retail stores we do have targets to achieve, but our focus is on the customer. WebThe average Currys salary ranges from approximately $16,432 per year for Sales Associate to $27,387 per year for Customer Service Representative. They aren't on commission but they are pressurised to sell big. You will only survive in this place if you are good at sales Necessary cookies are absolutely essential for the website to function properly. However, you may visit "Cookie Settings" to provide a controlled consent. Follow to get Currys' best codes & discounts. Yes, the store can book a repair for you, or call the Currys PC World Contact Centre on your behalf for updates, reschedules and other information. When did UK employers begin having these unrealistic What's the most dangerous animal in the UK? Explore. forced to sell to customers in a wrong way. Why are you allowed to use the coarse adjustment when you focus the low power objective lens? One person answered. If you think you could move into management then there are also positions for assistant managers and store managers at Currys. Currys Sale Now On. Structured to be difficult to reach. Newer employees are quickly let go for failing to reach KPIs, whilst older employees remain despite failing those same targets. 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